Track trial conversions in Webhook
Know the moment a trial turns into a paying plan — the clearest signal your activation is working — and route it to the people who made it happen.
01source
02pipeline · 1 steps
- 01ENRenrich.entitycustomer → company · seats · source
03destinations · 1
- towebhook.outWebhookurlhttps://api.acme.com/hooks
the event
You emit trial.converted with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- customer_idstring
- planstring
- trial_daysnumberlength of trial
- mrrnumberminor units
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("trial.converted", {
customer_id: sub.customer,
plan: sub.plan.nickname,
trial_days: daysBetween(sub.trial_start, sub.trial_end),
mrr: sub.plan.amount,
}, {
idempotencyKey: sub.id,
});route it to Webhook
POST the processed event as JSON to any HTTPS endpoint you control.
- 01
set the URL
Any HTTPS endpoint. The processed event is delivered as a JSON body on POST.
- 02
choose auth
None, a bearer token, or HMAC signing. Signed requests carry an X-Ingestlayer-Signature header you verify with your shared secret.
- 03
confirm receipt
Return a 2xx within the timeout. Non-2xx responses trigger retries with exponential backoff before the delivery dead-letters.
POST /hooks HTTP/1.1
Host: api.acme.com
Content-Type: application/json
X-Ingestlayer-Signature: t=1717000000,v1=9f86d08…
{
"type": "user.signed_up",
"payload": { "email": "ada@acme.com", "plan": "pro" }
}notes
- Endpoints must respond within 10 seconds; slower responses are treated as failures and retried.
- Retries use exponential backoff for several attempts before dead-lettering — make your handler idempotent.
- Verify the HMAC signature before trusting a payload; the raw body is signed, so compute the digest before JSON parsing.
questions
- Can I see which trials convert fastest?
- The trial_days field travels with the event; land it in Postgres and the cohort math is a query away.
- How do I credit the right channel?
- enrich.entity restores the original acquisition source, so the conversion alert names where the customer first came from.
- Should I also track trials that don't convert?
- Yes — pair this with a trial.expired event and a churn-risk pipeline to catch the ones slipping away.
trial conversions, routed elsewhere
- Track trial conversions in SlackSlack
- Track trial conversions in DiscordDiscord
- Track trial conversions in TelegramTelegram
- Track trial conversions in EmailEmail
- Track trial conversions in PostgresPostgres
- Track trial conversions in NotionNotion
more, into Webhook
- Track user signups in Webhooktrack
- Monitor failed payments in Webhookmonitor
- Route support escalations in Webhookalert
- Track waitlist signups in Webhooktrack
- Track new subscriptions in Webhooktrack
- Track canceled subscriptions in Webhooktrack
- Track successful payments in Webhooktrack
- Track form submissions in Webhooktrack
- Track feature usage in Webhooktrack
- Track file uploads in Webhooktrack
- Monitor failed logins in Webhookmonitor
- Monitor usage-limit hits in Webhookmonitor
- Monitor error spikes in Webhookmonitor
- Monitor cron-job health in Webhookmonitor
- Monitor CI/CD build status in Webhookmonitor
- Flag high-value leads in Webhookalert
- Catch churn-risk signals in Webhookalert
- everything you can pipe to Webhookhub