Track trial conversions in Discord
Know the moment a trial turns into a paying plan — the clearest signal your activation is working — and route it to the people who made it happen.
01source
02pipeline · 1 steps
- 01ENRenrich.entitycustomer → company · seats · source
03destinations · 1
- todiscordDiscordchannel#ops
the event
You emit trial.converted with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- customer_idstring
- planstring
- trial_daysnumberlength of trial
- mrrnumberminor units
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("trial.converted", {
customer_id: sub.customer,
plan: sub.plan.nickname,
trial_days: daysBetween(sub.trial_start, sub.trial_end),
mrr: sub.plan.amount,
}, {
idempotencyKey: sub.id,
});route it to Discord
Send rich embeds to a channel via a connected bot or a channel webhook.
- 01
connect the bot
Add the ingestlayer bot to your server, or paste a channel webhook URL. Either credential is held in-region.
- 02
choose the channel
Select the target channel from the picker. Each connected channel is one reusable destination row.
- 03
shape the embed
The default embed carries the event name as its title and the payload as name/value fields; override with $event.* references.
┌─ #ops ─────────────────────────────────┐ │ ▎ payment.failed │ │ ▎ customer acme-inc │ │ ▎ amount €240.00 │ │ ▎ reason insufficient_funds │ │ ▎ attempt 2 │ └─────────────────────────────────────────┘
notes
- Channel webhooks are limited to about 30 messages per minute; sustained volume should use the bot connection instead.
- An embed allows at most 25 fields and 6000 total characters; larger events are summarized.
- Mentions (@everyone, @role) are suppressed by default — opt in per pipeline if you actually want a ping.
questions
- Can I see which trials convert fastest?
- The trial_days field travels with the event; land it in Postgres and the cohort math is a query away.
- How do I credit the right channel?
- enrich.entity restores the original acquisition source, so the conversion alert names where the customer first came from.
- Should I also track trials that don't convert?
- Yes — pair this with a trial.expired event and a churn-risk pipeline to catch the ones slipping away.
trial conversions, routed elsewhere
- Track trial conversions in SlackSlack
- Track trial conversions in TelegramTelegram
- Track trial conversions in EmailEmail
- Track trial conversions in WebhookWebhook
- Track trial conversions in PostgresPostgres
- Track trial conversions in NotionNotion
more, into Discord
- Track user signups in Discordtrack
- Monitor failed payments in Discordmonitor
- Route support escalations in Discordalert
- Track waitlist signups in Discordtrack
- Track new subscriptions in Discordtrack
- Track canceled subscriptions in Discordtrack
- Track successful payments in Discordtrack
- Track form submissions in Discordtrack
- Track feature usage in Discordtrack
- Track file uploads in Discordtrack
- Monitor failed logins in Discordmonitor
- Monitor usage-limit hits in Discordmonitor
- Monitor error spikes in Discordmonitor
- Monitor cron-job health in Discordmonitor
- Monitor CI/CD build status in Discordmonitor
- Flag high-value leads in Discordalert
- Catch churn-risk signals in Discordalert
- everything you can pipe to Discordhub