Track trial conversions in Slack
Know the moment a trial turns into a paying plan — the clearest signal your activation is working — and route it to the people who made it happen.
01source
02pipeline · 1 steps
- 01ENRenrich.entitycustomer → company · seats · source
03destinations · 1
- toslackSlackchannel#alerts
the event
You emit trial.converted with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- customer_idstring
- planstring
- trial_daysnumberlength of trial
- mrrnumberminor units
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("trial.converted", {
customer_id: sub.customer,
plan: sub.plan.nickname,
trial_days: daysBetween(sub.trial_start, sub.trial_end),
mrr: sub.plan.amount,
}, {
idempotencyKey: sub.id,
});route it to Slack
Post to any channel in your workspace. Connect once with OAuth, pick the channel per pipeline.
- 01
connect your workspace
Authorize the ingestlayer Slack app over OAuth from the destinations page. We hold only a channel-scoped bot token, in-region, in the same KMS as your other credentials.
- 02
pick a channel
Choose any public channel, or invite the bot to a private one. The channel is set per pipeline, so different events can land in different places.
- 03
map the message
Reference event fields with $event.* in the message template. The default renders a titled block with the event name and its key fields.
┌─ #alerts ──────────────────────────────┐ │ ingestlayer APP │ │ user.signed_up │ │ email ada@acme.com │ │ plan pro │ │ source marketing-site │ └─────────────────────────────────────────┘
notes
- Slack rate-limits to roughly one message per second per channel; bursts are queued and retried, never dropped.
- The bot must be a member of a private channel before it can post there — invite it explicitly.
- Block Kit caps a message at 50 blocks and 3000 characters per text field; oversized events are truncated with a link to the full payload.
questions
- Can I see which trials convert fastest?
- The trial_days field travels with the event; land it in Postgres and the cohort math is a query away.
- How do I credit the right channel?
- enrich.entity restores the original acquisition source, so the conversion alert names where the customer first came from.
- Should I also track trials that don't convert?
- Yes — pair this with a trial.expired event and a churn-risk pipeline to catch the ones slipping away.
trial conversions, routed elsewhere
- Track trial conversions in DiscordDiscord
- Track trial conversions in TelegramTelegram
- Track trial conversions in EmailEmail
- Track trial conversions in WebhookWebhook
- Track trial conversions in PostgresPostgres
- Track trial conversions in NotionNotion
more, into Slack
- Track user signups in Slacktrack
- Monitor failed payments in Slackmonitor
- Route support escalations in Slackalert
- Track waitlist signups in Slacktrack
- Track new subscriptions in Slacktrack
- Track canceled subscriptions in Slacktrack
- Track successful payments in Slacktrack
- Track form submissions in Slacktrack
- Track feature usage in Slacktrack
- Track file uploads in Slacktrack
- Monitor failed logins in Slackmonitor
- Monitor usage-limit hits in Slackmonitor
- Monitor error spikes in Slackmonitor
- Monitor cron-job health in Slackmonitor
- Monitor CI/CD build status in Slackmonitor
- Flag high-value leads in Slackalert
- Catch churn-risk signals in Slackalert
- everything you can pipe to Slackhub