ingestlayer/recipes

Track canceled subscriptions in Notion

Catch every cancellation with the plan, the tenure, and the reason attached — so the team can reach out while the relationship is still warm.

01source

sourcesdk.eventTypeScript SDK
matchsubscription.canceled

02pipeline · 2 steps

  • 01ENRclassifyreason → price | missing-feature | switched
  • 02ENRenrich.entitycustomer → MRR · CSM

03destinations · 1

  • tonotion.dbNotion
    databaseSignups

the event

You emit subscription.canceled with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.

  • customer_idstring
  • planstring
  • mrrnumberminor units lost
  • reasonstringfree text, optional
  • tenure_daysnumber

emit it

From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.

emit subscription.canceled
import { ingest } from "@ingestlayer/sdk";

await ingest("subscription.canceled", {
  customer_id: sub.customer,
  plan:        sub.plan.nickname,
  mrr:         sub.plan.amount,
  reason:      survey.reason,
  tenure_days: daysSince(sub.created),
}, {
  idempotencyKey: sub.id,
});

route it to Notion

Append events as rows to a Notion database, or content to a page. Connect once with OAuth, pick the target per pipeline.

  1. 01

    connect your workspace

    Authorize the ingestlayer Notion integration over OAuth from the destinations page, then choose which databases and pages it may touch. We hold only that workspace's access token, in-region, in the same KMS as your other credentials.

  2. 02

    pick a target

    Per pipeline, choose a database to append a typed row to, or a page to append content to. The picker lists exactly what you shared with the integration during authorization — nothing else.

  3. 03

    map the columns

    For a database, match event fields to Notion properties — automatically by column name, or per-column with $event.* templates. The title column falls back to the event name, so a row is never blank. For a page, the rendered body is appended as blocks.

in notiondelivered
┌─ Signups · database ───────────────────┐
│  Name        ada@acme.com               │
│  Plan        ● pro                       │
│  Source      marketing-site             │
│  Signed up   2026-06-03                  │
└─────────────────────────────────────────┘

notes

questions

The reason is free text — can I bucket it?
Yes. classify maps the free-text reason to a typed label your pipeline branches on, so price churn and product churn route to different people.
Can I alert only above a revenue threshold?
enrich.entity attaches MRR; a filter then keeps only the cancellations that actually move the number.
Where do I keep churn history?
Send every cancellation to Postgres in parallel with the alert, so the churn table is complete regardless of who got pinged.
build this pipelineor read the quickstart →

canceled subscriptions, routed elsewhere

more, into Notion