Track feature usage in Discord
Watch the features that signal expansion — exports, API calls, integrations — and route the moments that hint a customer is ready for more.
01source
02pipeline · 2 steps
- 01CTLfilter.matchfeature in {export, api, webhook}
- 02ENRenrich.entityuser → account · plan · owner
03destinations · 1
- todiscordDiscordchannel#ops
the event
You emit feature.used with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- user_idstring
- featurestringfeature key
- countnumberuses in window
- planstring
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("feature.used", {
user_id: ctx.user.id,
feature: "csv.export",
count: 1,
plan: ctx.user.plan,
});route it to Discord
Send rich embeds to a channel via a connected bot or a channel webhook.
- 01
connect the bot
Add the ingestlayer bot to your server, or paste a channel webhook URL. Either credential is held in-region.
- 02
choose the channel
Select the target channel from the picker. Each connected channel is one reusable destination row.
- 03
shape the embed
The default embed carries the event name as its title and the payload as name/value fields; override with $event.* references.
┌─ #ops ─────────────────────────────────┐ │ ▎ payment.failed │ │ ▎ customer acme-inc │ │ ▎ amount €240.00 │ │ ▎ reason insufficient_funds │ │ ▎ attempt 2 │ └─────────────────────────────────────────┘
notes
- Channel webhooks are limited to about 30 messages per minute; sustained volume should use the bot connection instead.
- An embed allows at most 25 fields and 6000 total characters; larger events are summarized.
- Mentions (@everyone, @role) are suppressed by default — opt in per pipeline if you actually want a ping.
questions
- Won't this be far too noisy?
- Filter to the handful of features that actually predict expansion; everything else streams to the warehouse without an alert.
- Can I spot free users hitting paid features?
- The plan field rides along — branch on it to flag free-plan users leaning on paid surfaces, a clean upsell trigger.
- How do I roll this up per account?
- enrich.entity attaches the account id so usage aggregates cleanly in Postgres by company, not just by user.
feature usage, routed elsewhere
- Track feature usage in SlackSlack
- Track feature usage in TelegramTelegram
- Track feature usage in EmailEmail
- Track feature usage in WebhookWebhook
- Track feature usage in PostgresPostgres
- Track feature usage in NotionNotion
more, into Discord
- Track user signups in Discordtrack
- Monitor failed payments in Discordmonitor
- Route support escalations in Discordalert
- Track waitlist signups in Discordtrack
- Track new subscriptions in Discordtrack
- Track canceled subscriptions in Discordtrack
- Track successful payments in Discordtrack
- Track trial conversions in Discordtrack
- Track form submissions in Discordtrack
- Track file uploads in Discordtrack
- Monitor failed logins in Discordmonitor
- Monitor usage-limit hits in Discordmonitor
- Monitor error spikes in Discordmonitor
- Monitor cron-job health in Discordmonitor
- Monitor CI/CD build status in Discordmonitor
- Flag high-value leads in Discordalert
- Catch churn-risk signals in Discordalert
- everything you can pipe to Discordhub