Track form submissions in Telegram
Route contact, demo, and feedback forms the instant they're submitted — classified by intent and stripped of PII before they reach a channel.
01source
02pipeline · 3 steps
- 01ENRclassifyintent → demo | support | spam
- 02CTLfilter.matchdrop intent = spam
- 03MUTredact.piimask email + phone per destination
03destinations · 1
- totelegramTelegramchat@oncall
the event
You emit form.submitted with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- form_idstringwhich form
- emailstring
- fieldsobjectraw form values
- pagestringpage URL
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("form.submitted", {
form_id: form.id,
email: form.values.email,
fields: form.values,
page: location.pathname,
});route it to Telegram
Message a person, group, or channel through a connected bot.
- 01
connect a bot
Create a bot with @BotFather and paste its token. We register the webhook and verify it in-region.
- 02
start a chat
Send /start to the bot from the target chat — or add it to the group/channel — then pick the chat from the list.
- 03
format the text
Messages use MarkdownV2; the default template bolds the event name and lists fields. Reserved characters in field values are escaped for you.
oncall *support.ticket.created* ticket T-4821 subject API returning 500s tier enterprise urgency critical
notes
- Telegram caps a bot at roughly 30 messages per second overall, and one per second to a single chat.
- The bot must be added to a group — and promoted to admin for a channel — before it can post.
- MarkdownV2 requires escaping characters like _ * [ ] ( ); ingestlayer escapes field values, but custom templates are your responsibility.
questions
- Can I keep spam out of the channel?
- classify labels the intent and a filter drops spam before it's ever posted — no rules to maintain by hand.
- Different forms, different places?
- Branch on form_id so a demo request reaches sales and a bug report reaches support.
- Is PII safe in transit?
- redact.pii masks sensitive fields per destination, so the chat copy is clean while the warehouse keeps the full record.
form submissions, routed elsewhere
- Track form submissions in SlackSlack
- Track form submissions in DiscordDiscord
- Track form submissions in EmailEmail
- Track form submissions in WebhookWebhook
- Track form submissions in PostgresPostgres
- Track form submissions in NotionNotion
more, into Telegram
- Track user signups in Telegramtrack
- Monitor failed payments in Telegrammonitor
- Route support escalations in Telegramalert
- Track waitlist signups in Telegramtrack
- Track new subscriptions in Telegramtrack
- Track canceled subscriptions in Telegramtrack
- Track successful payments in Telegramtrack
- Track trial conversions in Telegramtrack
- Track feature usage in Telegramtrack
- Track file uploads in Telegramtrack
- Monitor failed logins in Telegrammonitor
- Monitor usage-limit hits in Telegrammonitor
- Monitor error spikes in Telegrammonitor
- Monitor cron-job health in Telegrammonitor
- Monitor CI/CD build status in Telegrammonitor
- Flag high-value leads in Telegramalert
- Catch churn-risk signals in Telegramalert
- everything you can pipe to Telegramhub