Track form submissions in Email
Route contact, demo, and feedback forms the instant they're submitted — classified by intent and stripped of PII before they reach a channel.
01source
02pipeline · 3 steps
- 01ENRclassifyintent → demo | support | spam
- 02CTLfilter.matchdrop intent = spam
- 03MUTredact.piimask email + phone per destination
03destinations · 1
- toemail.outEmailtoalerts@acme.com
the event
You emit form.submitted with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- form_idstringwhich form
- emailstring
- fieldsobjectraw form values
- pagestringpage URL
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("form.submitted", {
form_id: form.id,
email: form.values.email,
fields: form.values,
page: location.pathname,
});route it to Email
Send a transactional email to one or more recipients, addressable from event fields.
- 01
set the recipient
Enter a fixed address, or reference an event field like $event.payload.email to route per event.
- 02
write subject and body
Both accept $event.* templates. The body renders as plain text with an optional summary table of the payload.
- 03
confirm the sender
Mail goes out from mail@notify.ingestlayer.com with SPF and DKIM aligned. Set a reply-to if you want responses to reach you.
From: mail@notify.ingestlayer.com To: alerts@acme.com Subject: Payment failed — acme-inc (€240.00) A charge failed for acme-inc. amount €240.00 reason insufficient_funds attempt 2
notes
- Outbound email is metered against a monthly quota that scales with your plan; over-quota sends are deferred, not dropped.
- Sending from a fixed ingestlayer domain keeps deliverability high, but the From address is not your own domain.
- Recipient addresses pulled from event fields are validated at send time; a malformed address dead-letters that delivery.
questions
- Can I keep spam out of the channel?
- classify labels the intent and a filter drops spam before it's ever posted — no rules to maintain by hand.
- Different forms, different places?
- Branch on form_id so a demo request reaches sales and a bug report reaches support.
- Is PII safe in transit?
- redact.pii masks sensitive fields per destination, so the chat copy is clean while the warehouse keeps the full record.
form submissions, routed elsewhere
- Track form submissions in SlackSlack
- Track form submissions in DiscordDiscord
- Track form submissions in TelegramTelegram
- Track form submissions in WebhookWebhook
- Track form submissions in PostgresPostgres
- Track form submissions in NotionNotion
more, into Email
- Track user signups in Emailtrack
- Monitor failed payments in Emailmonitor
- Route support escalations in Emailalert
- Track waitlist signups in Emailtrack
- Track new subscriptions in Emailtrack
- Track canceled subscriptions in Emailtrack
- Track successful payments in Emailtrack
- Track trial conversions in Emailtrack
- Track feature usage in Emailtrack
- Track file uploads in Emailtrack
- Monitor failed logins in Emailmonitor
- Monitor usage-limit hits in Emailmonitor
- Monitor error spikes in Emailmonitor
- Monitor cron-job health in Emailmonitor
- Monitor CI/CD build status in Emailmonitor
- Flag high-value leads in Emailalert
- Catch churn-risk signals in Emailalert
- everything you can pipe to Emailhub