Track form submissions in Slack
Route contact, demo, and feedback forms the instant they're submitted — classified by intent and stripped of PII before they reach a channel.
01source
02pipeline · 3 steps
- 01ENRclassifyintent → demo | support | spam
- 02CTLfilter.matchdrop intent = spam
- 03MUTredact.piimask email + phone per destination
03destinations · 1
- toslackSlackchannel#alerts
the event
You emit form.submitted with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- form_idstringwhich form
- emailstring
- fieldsobjectraw form values
- pagestringpage URL
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("form.submitted", {
form_id: form.id,
email: form.values.email,
fields: form.values,
page: location.pathname,
});route it to Slack
Post to any channel in your workspace. Connect once with OAuth, pick the channel per pipeline.
- 01
connect your workspace
Authorize the ingestlayer Slack app over OAuth from the destinations page. We hold only a channel-scoped bot token, in-region, in the same KMS as your other credentials.
- 02
pick a channel
Choose any public channel, or invite the bot to a private one. The channel is set per pipeline, so different events can land in different places.
- 03
map the message
Reference event fields with $event.* in the message template. The default renders a titled block with the event name and its key fields.
┌─ #alerts ──────────────────────────────┐ │ ingestlayer APP │ │ user.signed_up │ │ email ada@acme.com │ │ plan pro │ │ source marketing-site │ └─────────────────────────────────────────┘
notes
- Slack rate-limits to roughly one message per second per channel; bursts are queued and retried, never dropped.
- The bot must be a member of a private channel before it can post there — invite it explicitly.
- Block Kit caps a message at 50 blocks and 3000 characters per text field; oversized events are truncated with a link to the full payload.
questions
- Can I keep spam out of the channel?
- classify labels the intent and a filter drops spam before it's ever posted — no rules to maintain by hand.
- Different forms, different places?
- Branch on form_id so a demo request reaches sales and a bug report reaches support.
- Is PII safe in transit?
- redact.pii masks sensitive fields per destination, so the chat copy is clean while the warehouse keeps the full record.
form submissions, routed elsewhere
- Track form submissions in DiscordDiscord
- Track form submissions in TelegramTelegram
- Track form submissions in EmailEmail
- Track form submissions in WebhookWebhook
- Track form submissions in PostgresPostgres
- Track form submissions in NotionNotion
more, into Slack
- Track user signups in Slacktrack
- Monitor failed payments in Slackmonitor
- Route support escalations in Slackalert
- Track waitlist signups in Slacktrack
- Track new subscriptions in Slacktrack
- Track canceled subscriptions in Slacktrack
- Track successful payments in Slacktrack
- Track trial conversions in Slacktrack
- Track feature usage in Slacktrack
- Track file uploads in Slacktrack
- Monitor failed logins in Slackmonitor
- Monitor usage-limit hits in Slackmonitor
- Monitor error spikes in Slackmonitor
- Monitor cron-job health in Slackmonitor
- Monitor CI/CD build status in Slackmonitor
- Flag high-value leads in Slackalert
- Catch churn-risk signals in Slackalert
- everything you can pipe to Slackhub