Track new subscriptions in Slack
Know the second a customer starts paying — which plan, how much, monthly or annual — so revenue moments reach the team while they still feel like wins.
01source
02pipeline · 2 steps
- 01ENRenrich.entitycustomer → company · seats · owner
- 02CTLfilter.matchannual or scale-plan only
03destinations · 1
- toslackSlackchannel#alerts
the event
You emit subscription.created with this shape. The TypeScript SDK keeps the call type-safe, and the event is stored whole — so every field below is available to the pipeline by name.
- customer_idstring
- planstringpro | scale
- mrrnumberminor units
- intervalstringmonth | year
- trialbooleanconverted from trial
emit it
From your code with the TypeScript SDK — or any language over the REST endpoint and signed webhook ingress.
import { ingest } from "@ingestlayer/sdk";
await ingest("subscription.created", {
customer_id: sub.customer,
plan: sub.plan.nickname,
mrr: sub.plan.amount,
interval: sub.plan.interval,
trial: sub.trial_end != null,
}, {
idempotencyKey: sub.id,
});route it to Slack
Post to any channel in your workspace. Connect once with OAuth, pick the channel per pipeline.
- 01
connect your workspace
Authorize the ingestlayer Slack app over OAuth from the destinations page. We hold only a channel-scoped bot token, in-region, in the same KMS as your other credentials.
- 02
pick a channel
Choose any public channel, or invite the bot to a private one. The channel is set per pipeline, so different events can land in different places.
- 03
map the message
Reference event fields with $event.* in the message template. The default renders a titled block with the event name and its key fields.
┌─ #alerts ──────────────────────────────┐ │ ingestlayer APP │ │ user.signed_up │ │ email ada@acme.com │ │ plan pro │ │ source marketing-site │ └─────────────────────────────────────────┘
notes
- Slack rate-limits to roughly one message per second per channel; bursts are queued and retried, never dropped.
- The bot must be a member of a private channel before it can post there — invite it explicitly.
- Block Kit caps a message at 50 blocks and 3000 characters per text field; oversized events are truncated with a link to the full payload.
questions
- Can I celebrate only the big ones?
- Filter on mrr or plan so a #wins channel sees the deals worth celebrating, while everything still streams to your warehouse.
- Who owns the account?
- enrich.entity attaches the account owner and seat count in flight, so the alert names a person, not just an id.
- How is this different from a successful payment?
- A subscription.created fires once when the plan starts; payment.succeeded fires every billing cycle. Track both for different signals.
new subscriptions, routed elsewhere
- Track new subscriptions in DiscordDiscord
- Track new subscriptions in TelegramTelegram
- Track new subscriptions in EmailEmail
- Track new subscriptions in WebhookWebhook
- Track new subscriptions in PostgresPostgres
- Track new subscriptions in NotionNotion
more, into Slack
- Track user signups in Slacktrack
- Monitor failed payments in Slackmonitor
- Route support escalations in Slackalert
- Track waitlist signups in Slacktrack
- Track canceled subscriptions in Slacktrack
- Track successful payments in Slacktrack
- Track trial conversions in Slacktrack
- Track form submissions in Slacktrack
- Track feature usage in Slacktrack
- Track file uploads in Slacktrack
- Monitor failed logins in Slackmonitor
- Monitor usage-limit hits in Slackmonitor
- Monitor error spikes in Slackmonitor
- Monitor cron-job health in Slackmonitor
- Monitor CI/CD build status in Slackmonitor
- Flag high-value leads in Slackalert
- Catch churn-risk signals in Slackalert
- everything you can pipe to Slackhub